Good afternoon sir. My name is Ralph Lupton and I own Lupton’s restaurant and catering in Temple Terrace, Florida. and your boys have been trying to get in here and sell me product for some time and as a matter of fact we received an invitation and we went down to your big BBQ and had a great time down there – but that’s not the reason for my call.

Your salesman has been doing a nice job and we have been enjoying some prices and you’ve been enjoying getting more and more and more of your competitions business which I know you’re glad to hear – that is not my reason for calling either.

My reason for calling is day before yesterday one of my trucks was going to Lakeland, a catering truck, we were going over to feed about 500 people for lunch when our truck just quite running – it broke down. And we were about an hour and a half from serving time and they were about where the truck stop is. And one of your trucks, one of your Cheney Brothers delivery trucks, was on the interstate heading towards the Plant City/Lakeland area ...